Installing Drivers / SoftwareUpdating Drivers / Software / FirmwareUninstalling Drivers / SoftwareDriver / Software SettingsDriver / Software tips Go to the Top page in the FAQs & Troubleshooting section. Brother Genuine Supplies Original Brother ink cartridges and toner cartridges print perfectly every time. Sensor problems - paper is sticking in the pickup tray. Cleaning the machine's printer platen; Cleaning the paper feed rollers; Rotate the Pick-up Roller until you can fit the shaft into the opening of the holder. Remove bothTray#1 (the top tray) and Tray #2 (the bottom tray) completely out of the machine and set themaside. The pickup roller is the part of the printer that pulls the paper into the printer. Cannot Send a FaxCannot Receive a FaxFax Quality ProblemGeneral Fax ProblemFax Sending OperationFax Receiving OperationFax Sending Operation from Computer (PC-Fax)Fax Receiving Operation with Computer (PC-Fax)Fax Settings / ManagementTips for Fax Brother Web Connect You will see the separation roller and the pickup roller. MFC-J805DW(XL), MFC-J815DW XL, MFC-J995DW(XL). Brother Web ConnectGoogle Cloud Print-related Problem Slowly turn the rollers so that the whole surface is cleaned. HP LaserJet Tank MFP 1005, 1600, 2600 printers An ER and 04 indicate paper jam in the input tray area or printer base. Slowly turn the rollers so that the whole surface is cleaned. Wipe the two paper pick-up rollers (1) inside the printer. Brother LC3029. As the drum completes a revolution, it is exposed to an electrically-neutral soft plastic blade that cleans any remaining toner from the photoreceptor drum and deposits it into a waste reservoir. Put the paper tray firmly back in the machine. Brother iPrint&Scan / Mobile Connect (iOS)AirPrint (iOS)Android Device-related ProblemBrother iPrint&Scan / Mobile Connect (Android)Windows Phone Device-related ProblemBrother iPrint&Scan (Windows Phone Device) d. Inside the Tray #1 paper cavity, there is a hanging plastic green flap. 2. How do i clean the pick up roller for the tray? Machine problem Longer-life hardware Optimum cartridge and toner yields Crisp, sharp text and greater permanence Supplies a. Your Brother HL-5450DNT FAQs answered. c. In the Tray #2 paper cavity,locate the two gray pick up-rollers in the middle towards the back of the paper cavity. Advanced NetworkingWired Network Setting ProblemWireless Network Setting ProblemWired Network SettingsWireless Network SettingsTips for Network Settings Windows SupportMacintosh Support Find printing solutions that integrate with your specific workflows, help increase productivity, and generally make daily work simpler. https://www.healthcarecomputing.co.uk/Song:"Pamgaea" Kevin MacLeod (incompetech.com) Licensed under Creative Commons: By Attribution 3.0http://creativecommon. Cleaning Save up to 50% on Brother Genuine Ink or Toner with Refresh EZ Print Subscription service. Using the machine before the rollers are dry may cause paper feed problems. It indicates there is a a. Brother Gearmotor delivers the ultimate peace-of-mind by offering an industry leading warranty: a full five years on our entire line of standard products. Unplug the power cord and interface cable from the printer. Lift the paper support (1), and then pull it at an angle completely out of the machine as shown by the arrow. 4. Mans.io: Ask question. Pull the paper tray (1) completely out of the machine as shown by the arrow. Make sure you dry off the rollers completely before using your printer again. The HP Smart Tank 670, 720, 750, 790, 6000, 7000, 7300, or 7600 series printer does not feed paper from the input tray or automatic document feeder (ADF) during a print, copy, fax, or scan job. Place the Pick-up Roller into the machine. Slowly re-install Tray #2, then Tray #1 by pushing themcompletely into the machine. Unplug the power cord and interface cable from the printer. Learn more, Brother Gearmotor delivers the ultimate peace-of-mind by offering an industry leading warranty: a full five years on our entire line of standard products. Brother Web ConnectGoogle Cloud Print-related Problem Dab a lint-free cloth in isopropyl alcohol (or water), and then scrub the roller. For use with - Samsung ML 2955 / 2835 / 2625 / 2675 / 2820 / 2825 / 2830 / 2870 / 2876 Product SpecificationPaper Specification A charge roller then re-establishes a uniform negative charge on the surface of the now-clean drum, readying it to be struck again by the laser. List Questions; Order manual; . Depending on your budget and style, window treatment professionals can help you find traditional, luxurious plantation shutters and custom roman shades; or modern, budget-conscious cellular shades and roller blinds. Cannot Print (via Network)Cannot Print (via USB / Parallel)Cannot Print (via Mobile Device)Print Quality ProblemDirect Print ProblemGeneral Print ProblemPrint from Computer (Windows)Print from Computer (Macintosh)Print from Mobile DevicePrint Settings / ManagementTips for Printing Tightly wring out a lint-free cloth soaked in lukewarm water, and then wipe the separator pad on the paper . Technician's Assistant: What's the brand and model of your printer? Slowly turn the rollers so that the whole surface is cleaned. Cleaning Clean the Paper Pick-up Rollers (1) with a soft lint-free cloth moistened with water. Technician's Assistant: What's the brand and model of your printer? Machine problem Visit the Brother DTG Partner Portal, Kofax ControlSuite allows you to secure, govern, and manage you documents with content-aware unified printing, document capture, and workflow process automation - right from your Brother device. Hold and pull the Pick-up Roller out of the machine. Clean the Paper Pick-up Rollers (1) with a soft lint-free cloth moistened with water. Machine Setup / SettingsAccessory Installation b. Put the paper support firmly back in the machine. Step 2 Remove the paper tray from the printer. Function ControlSecurity Enhancement Windows SupportMacintosh Support 1. Please note this form is used for feedback only. Machine problem If paper is loaded or something is stuck inside in the paper tray, remove it. Cleaning the paper pick-up rollers periodically may prevent paper jams by ensuring that paper feeds correctly. Make sure you fit the paper support into the channels. Tested to ISO standards, they are the have been designed to work seamlessly with your Brother printer. I push the green tabs together, take off back of printer, check all the rollers read more. Soak the middle of a piece of letter-size paper with rubbing alcohol, being careful to leave the edges dry. Advanced NetworkingWired Network Setting ProblemWireless Network Setting ProblemWired Network SettingsWireless Network SettingsTips for Network Settings Error Message on Machine's DisplayError Message on Status MonitorError Message on ComputerError Message on Mobile Device Check Your Brother Machine. Please note this form is used for feedback only. Abovethe plastic green flap are eight (8) gray rollers. Paper JamPaper Feed ProblemPaper Loading / Handling Slowly push the paper tray completely into the machine. Put the paper support firmly back in the machine. HP printer paper jam troubleshooting and repair. Residential air cleaning devices; Ductless air circulation systems; A desiccant enhanced evaporative air conditioner system (for hot and humid climates) Heat recovery systems (which cool the air and heat water with no extra energy use) Find HVAC contractors, heating companies and air conditioning installers on Houzz. Slowly turn the rollers so that the whole surface is cleaned. It indicates there is a a paper jam. Security Enhancement iOS Device-related ProblemBrother iPrint&Scan / Mobile Connect (iOS)AirPrint (iOS)Android Device-related ProblemBrother iPrint&Scan / Mobile Connect (Android)Brother Image Viewer (Android Device)Windows Phone Device-related ProblemBrother iPrint&Scan (Windows Phone Device) Slowly turn the rollers so that the whole surface is cleaned. Put the paper tray firmly back in the machine. One of the most common reasons for an HP wireless printer to keep going offline is the instability of the printer's dynamic IP address, which . Cannot Print (via Network)Cannot Print (via USB / Parallel)Cannot Print (via Mobile Device)Print Quality ProblemGeneral Print ProblemPrint from Computer (Windows)Print from Computer (Macintosh)Print from Mobile DevicePrint Settings / ManagementTips for Printing Go to the Top page in the FAQs & Troubleshooting section. Clean both pick-up rollers with the samelightly moistened lint-free cloth or a new alcohol prep pad. Dampen a soft cloth with lukewarm water and wipe the separator pad (1) in the paper tray with it. Product SpecificationPaper Specification If you have paper feed problems, clean the pick-up rollers as follows: Press and hold to turn off the machine. Use our self-guided printer selector to find the perfect machine for all your business needs. View Downloads Manuals & Guides . Hp Printer Will Not Feed PaperOne of the following might also display:. Please note this form is used for feedback only. In that case, clean the paper pick-up rolleras follows: HL-5340D, HL-5350DN, HL-5370DW/HL-5370DWT. Tested to ISO standards, they have been designed to work seamlessly with your Brother printer. Apply a moderate amount of pressure to remove any dust or dirt buildup. If the paper pick-up roller is stained, the printer may not feed paper. Copy Quality ProblemGeneral Copy ProblemCopy Operation After cleaning, wipe the rollers with a dry, soft lint-free cloth to remove all moisture. Step 3 Clean the rollers with a microfiber cloth that has been moistened with water. Make sure all rollers are dry before continuing to the next step. Telephone ProblemTelephone OperationTelephone Settings Learn more, Get the supplies and information you need to keep your Brother DTG printer running at maximum efficiency. Find sales and support options for Brother products using our interactive assistant tool! Contact Business Sales, Your session has timed out. Copy Quality ProblemGeneral Copy ProblemCopy Operation Try to print. Unplug the machine from the AC power outlet (electrical socket). The shaft extending from the left side of the roller is different from . - Clean the gray rollers using a lint-free cloth lightly moistened with one of the following: - If you don't have a lint-free cloth, use an alcohol prep pad (such as the kind that can be found in a first aid kit or medicine cabinet). Learn more, Save up to 50% on Brother Genuine Ink or Toner with Refresh EZ Print Subscription service. Have a MFC-J4800W Brother Printer. To help us improve our support, please provide your feedback below. Learn more Work isn't somewhere you go, it's something you do. Work isn't somewhere you go, it's something you do. Paper JamPaper Feed Problem Pay only for the pages you print, with guaranteed free delivery. Remove the Jammed Paper [Brother Global Support] Brother Global Support 1.1K views 1 month ago How to replace the paper feed roller on Brother printer Vtechplace 224K views 10 years ago. Error Message on Status MonitorError Message on ComputerError Message on Mobile DeviceLight Indication as follows: Turn off the power switch and unplug the printer. Error MessagesPaper Feed / Paper JamPrintScanCopyTelephoneFaxMobileCloudOthersAdvanced Functions (for Administrators)LinuxProduct SetupDriver / SoftwareNetwork SettingsConsumables / Paper / AccessoriesCleaningSpecificationOS Support InformationVideo FAQs, PrinterScanner / Scan Key ToolPC-FAX / Fax-modem Clean the Paper Pick-up Rollers (1) with a soft lint-free cloth moistened with water. Plug in the power cord and turn on the power switch of the printer. For laser printers, it's underneath the paper tray and is about 1.5 inches wide. Cannot Print (via Network)Cannot Print (via USB / Parallel)Cannot Print (via Mobile Device)Print Quality ProblemGeneral Print ProblemPrint from Computer (Windows)Print from Computer (Macintosh)Print from Mobile DevicePrint Settings / ManagementTips for Printing Dampen a soft cloth with lukewarm water and wipe the separator pad (1) in the paper tray with it. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. ConsumablesPaperAccessories Locate your printer's internal. Please clean Pick Up Roller If the paper feed rollers are stained with ink or have a buildup of paper dust, it may cause paper feed problems. There are 2 of them. Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from? Whether working from home or in a busy office, Brother Desktop Scanners can help you streamline the process of digitizing, organizing, and sharing documents saving you significant time and enabling immediate access to all your important documents. Telephone ProblemTelephone OperationTelephone Settings Get the supplies and information you need to keep your Brother DTG printer running at maximum efficiency. Please note this form is used for feedback only. Brother MFCJ 480DW. If the paper support flap is open, close it, and then close the paper support. Telephone ProblemTelephone OperationTelephone Settings Go to the Top page in the FAQs & Troubleshooting section. Unplug the power cord from the product, and then remove the pickup roller. If the machine has been feeding multiple pages when there are only a few sheets of paper left in the tray, clean the Base Pad (1) with a soft lint-free cloth moistened with water. Clean the Paper Pick-up Rollers (1) with a soft lint-free cloth moistened with water. Description. ConsumablesPaper Clean the paper pick-up roller. Security Enhancement MFC-J6530DW, MFC-J6535DW(XL), MFC-J6930DW, MFC-J6935DW. Don't useany sort of rough or abrasive cloth (like a napkin or tissue) as the fibers can coat the rollers andcause the paper not to grab. Slowly turn the rollers so that the whole surface is cleaned. Pull the paper tray completely out of the machine. Run this moistened sheet of paper through your printer two or three times to clean the pickup roller for the tray, and clear out ink or toner that had gotten on the paper feeder rollers. If the paper support flap (1) is open, close it, and then close the paper support (2). Advanced NetworkingWireless Network Setting ProblemWireless Network SettingsTips for Network Settings Clear a Paper Jam in Tray 1. Please remove this item from your cart to place your order. Make your own printer roller cleaner sheets! Re-connect the power cord. b. 3. After cleaning, wipe the rollers with a dry, soft lint-free cloth to remove all moisture. e. Lift the plastic green flap in order to clean the back side of the paper feed rollers. Installing Drivers / SoftwareUpdating Drivers / Software / FirmwareUninstalling Drivers / SoftwareDriver / Software SettingsDriver / Software tips Reconnect the power cord. Learn more, Find sales and support options for Brother products using our interactive assistant tool! - Slightly lift the paper support upwards and gently pull forward to remove it from your machine. Click here to open the search bar to search the site. If the paper feed rollers are stained with ink or have a buildup of paper dust, it may cause paper feed problems. a. Unplug your machine from the power outlet. PICKUP ROLLER 2876 ( JC93-00405A ) TRAY 2. Free Ground Shipping on Orders of $49.99+. In the Tray #1 paper cavity, lift the plastic green flap, and locate the two gray pick up-rollers in the middle towards the back of the paper cavity. Using the machine before the rollers are dry may cause paper feed problems, Temperature Verification & Screening Systems. Be sure to fully rotate the rollers so that you can clean each part of the surface area. Home > Paper Handling > Load Paper Load Paper Load Paper in the Paper Tray Load Photo or Photo L Paper in Photo Bypass Tray Use the photo bypass tray, which is located on the top of the output paper tray cover, to print on Photo (4" x 6")/(10 x 15 cm) or Photo L (3.5 . - Make sure to fit the paper support into the side channels and then gently push it into place. Cleaning the paper pick-up rollers periodically may prevent paper jams by ensuring that paper feeds properly. MFC-J460DW, MFC-J480DW, MFC-J485DW, MFC-J680DW, MFC-J775DW(XL), MFC-J880DW, MFC-J885DW, MFC-J985DW(XL). Error MessagesPaper Feed / Paper JamPrintMobileOthersAdvanced Functions (for Administrators)LinuxProduct SetupDriver / SoftwareNetwork SettingsConsumables / Paper / AccessoriesCleaningSpecificationOS Support Information, Printer Allow the rollers to dry. Machine Setup / SettingsPaper HandlingVideo FAQs Drapery stores can provide custom made drapes tailored to your exact specifications. Wipe the damp cloth across the surface of the rollers to remove any dirt or grime that has built up over time. Turn off and unplug your HP printer. Error MessagesPaper Feed / Paper JamPrintScanCopyTelephoneFaxMobileCloudOthersAdvanced Functions (for Administrators)LinuxProduct SetupDriver / SoftwareNetwork SettingsConsumables / Paper / AccessoriesCleaningSpecificationOS Support InformationVideo FAQs, PrinterScanner / Scan Key ToolPC-FAX / Fax-modem Cleaning Subscribe & Save with Refresh EZ Print Subscription. Machine Setup / SettingsPaper HandlingVideo FAQs iOS Device-related ProblemBrother iPrint&Scan / Mobile Connect (iOS)AirPrint (iOS)Android Device-related ProblemBrother iPrint&Scan / Mobile Connect (Android)Brother Image Viewer (Android Device)Windows Phone Device-related ProblemBrother iPrint&Scan (Windows Phone Device) To help us improve our support, please provide your feedback below. (For models with photo paper tray or photo bypass tray) ConsumablesPaper Clean the Pick-up Roller with a lint-free cloth moistened with a nonflammable glass cleaner. Turn off the power switch and unplug the printer. Pull the paper tray out of the printer. Just today. Cannot Send a FaxCannot Receive a FaxFax Quality ProblemGeneral Fax ProblemFax Sending OperationFax Receiving OperationFax Sending Operation from Computer (PC-Fax)Fax Receiving Operation with Computer (PC-Fax)Fax Settings / ManagementTips for Fax Have a MFC-J4800W Brother Printer. Clean the Paper Feed Rollers. Technician's Assistant: How long has this been going on with your LC3029? Please follow the steps below to clean the paper pick-up roller: NOTE: Videos shown below are from representative product and may differ from your Brother machine. Brother MFC-J6510DW 72 Cleaning the paper pick up rollers for paper tray 2 MFC J6710DW only A a Unplug the machine from the AC power outlet Pull tray 2. Slowly turn the rollers so that the whole surface is cleaned. Use a rubber rejuvenating product. d. Clean both pick-up rollers with the samelightly moistened lint-free cloth or a new alcohol prep pad. Please update the quantity to proceed. After cleaning, wipe the rollers with a dry, soft lint-free cloth to remove all moisture. If the paper support flap is open, close it, and then close the paper support. Paper JamPaper Feed ProblemPaper Loading / Handling Copy Quality ProblemGeneral Copy ProblemCopy Operation Error MessagesPaper Feed / Paper JamPrintScanCopyTelephoneFaxMobileCloudOthersAdvanced Functions (for Administrators)LinuxProduct SetupDriver / SoftwareNetwork SettingsConsumables / Paper / AccessoriesCleaningSpecificationOS Support InformationVideo FAQs, Settings/ManagementFunction ControlSecurity Enhancement Whether working from home or in a busy office, Brother Desktop Scanners can help you streamline the process of digitizing, organizing, and sharing documents saving you significant time and enabling immediate access to all your important documents. If it become difficult to feed paper, printouts are dirty, or paper jams repeatedly occur, follow the steps below to use the sheet for cleaning use and sheet. Setup Video. Pay only for the pages you print, with guaranteed free delivery. Setup Video. Also clean the Base Pad (2) for the photo paper tray with a soft lint-free cloth moistened with water. PrinterScanner / Scan Key ToolPC-FAX / Fax-modem Product SpecificationPaper Specification Pull the paper tray completely out of the machine. Slowly push the paper tray completely into the machine. Make sure all rollers are dry before continuing to the next step. note: In certain areas of California, air pollution control regulations restrict the use of liquid Isopropyl Alcohol (IPA) as a cleaning agent. Pull the paper tray completely out of the machine. MFC-J6930DW FAQs Clean the Paper Pick-up Rollers for Paper Tray #2 Reveal Answer FAQs by category How To / Troubleshooting Setup / Settings Supplies Others Downloads & Drivers Download and install the latest drivers and software for your Brother products. Machine Setup / SettingsPaper HandlingVideo FAQs Cannot Scan (via Network)Cannot Scan (via USB / Parallel)Cannot Scan (via Mobile Device)Scan Quality ProblemGeneral Scan ProblemScan from MachineScan from Mobile DeviceScan from Computer (Windows)Scan from Computer (Macintosh)Scan Settings / ManagementTips for Scanning ConsumablesPaper Buy Genuine Brother Refurbished Products. Kofax ControlSuite allows you to secure, govern, and manage you documents with content-aware unified printing, document capture, and workflow process automation - right from your Brother device. Cannot Print (via Network)Cannot Print (via USB / Parallel)Cannot Print (via Mobile Device)Print Quality ProblemGeneral Print ProblemPrint from Computer (Windows)Print from Computer (Macintosh)Print from Mobile DevicePrint Settings / ManagementTips for Printing After cleaning, wipe the rollers with a dry, soft lint-free cloth to remove all moisture. Make sure that you have turned off the power switch, and then connect the power cord and interface. Setup Video. Advanced NetworkingWired Network Setting ProblemWireless Network Setting ProblemWired Network SettingsWireless Network SettingsTips for Network Settings Wipe the two paper pick-up rollers (1) inside the printer. Cleaning Please review the latest changes in your cart, Use our self-guided printer selector to find the perfect machine for all your business needs. Steps to conduct the cleaning process for pickup roller of Brother Printer Another alternative as Brother Printer support number +61-1800-431-295 is always available through which you. Cannot Send a FaxCannot Receive a FaxFax Quality ProblemGeneral Fax ProblemFax Sending OperationFax Receiving OperationFax Sending Operation from Computer (PC-Fax)Fax Receiving Operation with Computer (PC-Fax)Fax Settings / ManagementTips for Fax Follow the steps below to clean the paper pick-up rollers. It wants me to clean the pick up roller for tray 1 How. Allow the rollers to dry completely (approximately 10 minutes). Never a. Unplug your machine from the power outlet. To help us improve our support, please provide your feedback below. Press the cloth against the rollers inside the printer, and then rotate the rollers upwards with your fingers. Product SpecificationPaper Specification Use the cloth to wipe the pick-up rollers. b. To help us improve our support, please provide your feedback below. Machine problem DO NOT use cleaning materials that contain ammonia, alcohol, any type of spray, or any type of flammable substance to clean the outside or inside of the machine. Clean the Paper Pick-up Rollers (1) with a soft lint-free cloth moistened with water. Get a 2 Month FREE TRIAL! Find printing solutions that integrate with your specific workflows, help increase productivity, and generally make daily work simpler. Look inside the machine where the paper tray was. Brother Solution Centerhttp://welcome.solutions.brother.com/bsc/Public_s/index.html Installing Drivers / SoftwareUpdating Drivers / Software / FirmwareUninstalling Drivers / SoftwareDriver / Software SettingsDriver / Software tips 5 minutes. Slowly turn the rollers so that the whole surface is cleaned. Were sorry. Slowly push the paper tray completely into the machine. Error Message on Machine's DisplayError Message on Status MonitorError Message on ComputerError Message on Mobile Device 3. Open your printer's front door and pull the printer's toner cartridge toward you to remove it from the printer. Go to the Top page in the FAQs & Troubleshooting section. Make sure you fit the paper support into the channels. After cleaning, wipe the rollers with a dry, soft lint-free cloth to remove all moisture. Learn more. After cleaning, wipe the rollers with a dry, soft lint-free cloth to remove all moisture. Cannot Scan (via Network)Cannot Scan (via USB / Parallel)Cannot Scan (via Mobile Device)General Scan ProblemScan from MachineScan from Mobile DeviceScan from Computer (Windows)Scan from Computer (Macintosh)Scan Settings / ManagementTips for Scanning Cleaning it with a damp paper towel with Windex or water will help clean it so it can pickup paper easily. Plug your machine back into the power outlet and power it back on. Longer-life hardware Optimum cartridge and toner yields Crisp, sharp text and greater permanence Supplies Get a 2 Month FREE TRIAL! Paper JamPaper Feed ProblemPaper Loading / Handling Please log in again. Remove both Tray #1 (the top tray) and Tray #2 (the bottom tray) completely out of the machine and set them aside. Cannot Scan (via Network)Cannot Scan (via USB / Parallel)Cannot Scan (via Mobile Device)General Scan ProblemScan from MachineScan from Mobile DeviceScan from Computer (Windows)Scan from Computer (Macintosh)Scan Settings / ManagementTips for Scanning Brother Genuine Supplies Original Brother ink cartridges and toner cartridges print perfectly every time. Windows SupportMacintosh Support Technician's Assistant: How long has this been going on with your MFCJ 480DW? Click here to display all models covered by this answer. Clean the Paper Pick-Up Rollers. Clean the Paper Pick-up Rollers (1) with a soft lint-free cloth moistened with water. iOS Device-related ProblemBrother iPrint&Scan / Mobile Connect (iOS)AirPrint (iOS)Android Device-related ProblemBrother iPrint&Scan / Mobile Connect (Android)Brother Image Viewer (Android Device)Brother iPrint&Scan (Windows Phone Device) There is limited availability of this item. The pick-up rollers are small, gray rollers about 1 2 inch (1.3 cm) wide located inside the printer on the front side, above the paper tray. Installing Drivers / SoftwareUpdating Drivers / Software / FirmwareUninstalling Drivers / SoftwareDriver / Software SettingsDriver / Software tips Error Message on Machine's DisplayError Message on Status MonitorError Message on ComputerError Message on Mobile Device Close the paper tray, and then set the printer upright. After cleaning, wipe the pad with a dry, soft lint-free cloth to remove all moisture. 1. Be sure to rotate the roller to clean it on all sides. Windows SupportMacintosh Support. Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from? 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